Due to an increased workload it may not be possible to always see your usual GP for appointments.
We will try to enable people to book in advance with a named GP, however there can be a wait for a named GP of up to a few weeks. If you are unable to wait for a named GP we have asked the reception staff to offer you the choice of waiting to see your named GP or to see another GP in the practice.
We can only accept patients booking one appointment in advance with a GP.
If you need to see a GP urgently, we have a limited number of on-the-day appointments available. We cannot guarantee who you will be seen by - this may be by a GP or our experienced advanced nurse practitioner. On occasion it may be necessary for one of the duty team to call you back for more details to establish the nature of your problem and to ensure you are allocated an appointment in a suitable time-frame.
|Sandra Ross (f)|
|The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.|
|Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.|
|Carol MacKinnon (f)|
|Alison Fraser (f)|